OUR SERVICES
With our experience in customer care services and
outsourcing we are positioned to provide support for your business.
Customer Service
Auto Finance
Support
Debt Collection
Sales / Lead Generation
IN-HOUSE VS MELCOS
With wages and inflation rising in the U.S., a cost-efficient workforce is becoming harder to find. With Melcos Contact Center, you could save up to 60% in labor cost.
IN-HOUSE
Base pay - Indirect cost
Recruiting
Taxes
Insurance
Benefits
Work Space
THE COMPARISON
WITH US
Affordable Rates
Fixed Hourly Rate
Business Growth
OUR COMPANY
Melcos Contact Center was founded on the belief of success for our clients. Our goal is to deliver on the needs of our clients and create an effective and efficient partnership with them that will lead to future success. With this in mind, our contact center will achieve the best solutions to help them establish a high performance and cost-effective business.
To support our beliefs and goals, we feature professional
bilingual (English and Spanish) assistance through our
dedicated employees. Through the strategic use of our
services, your company will become more competitive and
better able to respond to the global marketplace, all while
improving your bottom line through cost savings. Our
contact center will allow your U.S based team to focus on
nothing but expansion for your business by ensuring that you have a cost-effective workforce striving for peak
performance. The end goal for our contact center is to
provide exceptional and efficient service, while keeping costs low for our clients.
